MyCare NSW was born from a desire to challenge the status quo in disability support. We saw a gap in the services being offered – a lack of personalised care and understanding that truly meets the unique needs of each individual.
Our founder, a senior registered nurse and clinician with a history of accolade, including an exceptional service award in Queensland for nursing, believed there was a better way to provide support. This belief wasn’t just theoretical; it was deeply personal and stemmed from years of firsthand experience in both aged care and community support sectors.
Recognising the potential to make a real difference, MyCare NSW set out to redefine what disability support could look like. We envisioned a service where participants are not just numbers or cases but valued members of a community that champions their independence, respects their individuality, and supports their aspirations.
It was clear that to make this vision a reality, we needed to build our foundation on expertise, compassion, and a relentless commitment to participant-focused care.
At MyCare NSW, our mission, vision, and values are the compass that guides every decision we make and action we take. They encapsulate our dedication to providing unparalleled disability support services, shaping a future where every individual we support can thrive in an environment that respects their uniqueness and fosters their ambitions.
Our core values are the essence of who we are and what we stand for. They guide our actions, shape our culture, and reflect our commitment to excellence in disability support.

We value individuals' decisions, perspectives, and beliefs, acknowledging their importance within our community.

Our actions are underpinned by trustworthiness and honesty, ensuring our commitments are met with openness.

The protection of personal information is paramount, as detailed in our Privacy and Confidentiality Policy and Procedure.

MyCare NSW is committed to enhancing the lives of those we support, aiming to enrich their quality of life.

We constantly seek and embrace opportunities for advancement, striving to enhance our services and adhere to the highest standards. Your feedback is invaluable in this journey.

We provide a workplace that nurtures support, guidance, and acceptance for both our colleagues and participants.

Our dedication to our roles is fuelled by a genuine enthusiasm, treating every participant with the care and affection one would for family.
Choosing MyCare NSW means entrusting your journey to a team that blends professional acumen with a personal touch that feels like family.
What truly sets us apart is our team’s dedication to understanding and meeting your unique needs. Each member of our staff has been selected for their ability to combine skill with sincerity, offering support that goes beyond mere tasks to encompass a genuine connection with those we support.
Our commitment to training, led by esteemed clinicians and educators, ensures that our team is equipped not only with the latest in care techniques but also with a depth of understanding of the people behind the plans.
Our approach is holistic, recognising that true support encompasses physical, emotional, and social wellbeing. Whether it’s through assisting with day-to-day tasks, providing specialised clinical care, or facilitating engaging social activities, we do so with a vibrancy and professionalism that reassures and uplifts. We see our role not just as providers but as partners in your journey, there to celebrate your achievements and support you through challenges.
Care Is The Source Of Human Tenderness.
We provide disability support services to NDIS participants in the Blue Mountains/Nepean, Penrith, Mount Druitt, Blacktown, Western Sydney, South West Sydney, Parramatta and Blacktown.